Simon Parkinson is Managing Partner of HPA and has over 20 years experience of helping companies achieve ISO management system certification.
How do HPA help?
Think of HPA as like your personal guide through the whole journey —especially if you're navigating ISO standards for the first time. Here's how HPA can help:
- Understanding what you actually need
ISO standards like 9001 (quality), 14001 (environmental), or 27001 (information security) can be a bit overwhelming. HPA help you to:
- Work out which standard(s) apply to your business
- Understand what parts of your business need to be involved
- Translate all that “ISO speak” into plain English
HPA cut through the jargon and make it manageable.
- Building a system that fits your business
Rather than just giving you a generic template, HPA will:
- Look at your current processes
- Identify gaps between what you’re doing now and what the ISO standard requires
- Help you to design or “tweak” systems that make sense for how you actually work
This means you get a system that’s useful, not just “compliant”.
- Creating the right documentation
ISO standards love documentation—but that doesn’t mean drowning in paperwork.
HPA will help you to:
- Write policies, procedures, and records in a way that’s lean but effective
- Avoid over-complication
- Make sure everything is audit-ready but easy for your team to follow
- Training and getting your team on board
A big part of ISO success is getting everyone to understand and support the system.
HPA can provide:
- Staff training (tailored to different levels: management, team leaders, shop floor, etc.)
- Workshops to help embed the system into daily operations
- Support with cultural change if needed
- Internal audits and pre-assessments
Before you go for the official certification audit, HPA can:
- Do an internal audit or “mock audit”
- Identify any issues or risks in advance
- Help you fix those before the real certifier comes in
This can massively reduce the stress of the external audit and boost your chances of passing first time.
- Ongoing support and improvement
ISO isn’t just about getting a certificate—it’s about continuous improvement.
HPA can:
- Help you to maintain your system year after year
- Support you during surveillance audits
- Suggest improvements that make your system more efficient and effective over time
Bottom line?
HPA gives you the expertise, structure, and support to:
- Get certified faster
- Build a system that works for you
- Avoid pitfalls and unnecessary costs
Actually see business benefits, not just a shiny certificate on the wall
HPA has served over 4000 clients in a wide variety of industries across many sectors
“HPA provided an experienced mentor who helped us achieve certification within an agreed timeline.
David Gilligan, Constant Group
Certification has enabled us to achieve internal and external savings at a time when all base costs are generally increasing."
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Find out more about how ISO management system standards can benefit your company.